Last updated: September 2026

1. Who We Are

Xpress Cleaning Service provides domestic and commercial cleaning services across Sheffield, South Yorkshire and surrounding areas.

Our contact details are:

• Business: Xpress Cleaning Service
• Email: info@xpresscleaningservice.co.uk
• Phone: 07404 743207
• Location: Abbeydale Road, Sheffield

2. Information We May Collect

When you contact us, request a quote or make an enquiry, we may collect information such as:

• Your name
• Phone number
• Email address
• Postcode or service location
• Property or business premises details
• Cleaning service required
• Preferred cleaning schedule
• Information you include in your message or enquiry

3. How We Use Your Information

We may use your information to:

• Respond to enquiries
• Provide cleaning quotations
• Arrange cleaning services
• Communicate about bookings or contracts
• Provide customer support
• Improve our services and website
• Maintain necessary business records

4. Legal Basis for Processing

Depending on the circumstances, we may process personal information because it is necessary to respond to your request, provide a service, take steps before entering into a contract, meet legal obligations or because we have a legitimate business interest.

5. Sharing Your Information

We do not intend to sell your personal information. Information may only be shared where reasonably necessary, for example with service providers that help us operate the business, or where required by law.

6. How Long We Keep Information

We aim to keep personal information only for as long as reasonably necessary for the purpose it was collected, including providing services, maintaining business records and meeting legal or accounting requirements.

7. Website Forms and Email

Information submitted through website forms or sent by email may be used to respond to your cleaning enquiry or quotation request.

Please avoid sending sensitive information unless it is genuinely necessary for us to provide the requested service.

8. Cookies and Analytics

Our website may use essential cookies and may later use analytics or other website technologies to understand how visitors use the site. Where required, appropriate cookie information and consent options should be provided.

9. Your Data Protection Rights

Depending on UK data protection law and your circumstances, you may have rights relating to your personal information, including the right to request access, correction, deletion or restriction of certain information.

You may also have the right to object to certain processing or request a copy of information we hold about you.

10. Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure. However, no online system can guarantee absolute security.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of websites operated by other organisations.

12. Changes to This Policy

We may update this Privacy Policy when our website, services or business processes change. The latest version will be published on this page.